Community Member Profile
James Edmunds
Member since Dec 11, 2008
- Profile: /members/587-James-Edmunds.htm
- URL: http://jamesedmunds.com/poorclio
- Comments: 1
- Points: 1
Recent Blog Comments By James Edmunds
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Import Lesson: Always Codify Change Requests From Clients
Posted on Dec 12, 2006 at 2:14 PM
Spot on, and as you say, the practice is valuable way beyond CYA. It clarifies the transaction, serves almost as an are_you-sure? step, and provides an audit trail for whatever purpose you might ever need it, technical or otherwise. Plus, it adds a level of professionalism to the contact stream w... read more »
