I am in a job where I have a lot of hands-on work with clients. I am project manager, programmer, and executioner in one. I know there are a lot of people who never meet their clients face-to-face or even call them. I find that this experience, while somewhat time consuming, is an absolute must in order to maintain sanity and a balanced view.
Just the other day I was getting into a project, having not met the client, and started to get irked by some of the client's email comments. There was nothing outwardly bad about what they were saying, but I started to read into things. I was getting irritated. Now, this doesn't happen very often, but sometimes, you just get rubbed the wrong way.
But then, I finally had a sit-down meeting with the client and found out that he was a great guy. Very pleasant to be with and above all, he was very excited about the project and the progress that had been made so far. Knowing this, understanding that I was getting irked for no reason, completely changed my outlook on the project. Suddenly, my attitude was totally positive and my enthusiasm was pumped up.
I can't imagine people who have to go through this experience client after client without ever having the moment of clarity that I had. Meeting your clients, while it can be frustrating and hard, is totally essential.
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I am looking for someone to install something like Psycheclone on nine3.com so that I can better take advantage of my traffic info.
Please let me know if you can provide this service, or, if you could not, whether you will be willing to help out by giving me referrals.